Standard 4 – Equality and Diversity
Promoting equality and
respecting diversity are central
to life today. To provide care and
support that meets the needs of
everyone you have to understand
what these terms mean and take
account of them in your work.
Equality is about treating people alike according to their needs. You should make sure that
everyone is given equality of opportunity. For example, you may need to give information
in different formats (for example Braille) or make sure there is access to a building for an
individual in a wheelchair.
Diversity can be described as ‘difference’. All individuals are different; the many different
parts of a person’s character and identity make them unique. Examples of the things that
make up diversity are:
- Job Role
- Sexual Orientation
- National Origins
- Marital Status
Discrimination is action that is often based on a person’s negative attitude towards
others. The following can all lead to discrimination:
This is to identify a certain group of people based on the way they look or because of certain characteristics they have.
Whilst some people may be happy to have the label others may not and may find it offensive.
To form or hold an opinion about a group of people and apply this to everyone from that particular group – for example stating all Jewish people are avaricious and mean.
To not like an individual because they belong to a certain group – for example disliking a person because they are Muslim.
As a heath or social care worker it is your duty to work in ways that promote equality, diversity and inclusion. You can do this by providing “Person Centred Care” – always treat people as individuals. Ensure you work in a non-judgemental way and strive to create a working environment that is free from discrimination of all kinds.
It is important to reflect on your work and think about how you can improve the level of care and support you provide not just to those you care for but to your colleagues and other carers. it is equally important to remember that discrimination is unacceptable and should be confronted where ever it is found this includes challenging and educating members of staff and others who may not be as aware and mindful as you are regarding equality and diversity.
- Always reflect on your own work and ensure you develop your own skills and knowledge
- Apply the principles of of diversity, equality and inclusion where ever you are working
- Witnessing discrimination or unfair treatment in someone else’s work should be challenged
- Speak to your supervisors and managers when you encounter inequality and discrimination
Equality and Diversity isn’t just a “best practice” there are several laws ensuring that all work places and workers respect the principles and laws relating to equality and diversity.
For more information see the following:
The Equality Act 2010:
The Human Rights Act 1998:
The Mental Capacity Act 2005:
The Care Act 2014:
The Health and Social Care Act 2012