Need Help and Support?
We have a large Frequently Asked Questions FAQ to help support your eLearning journey. Please check this before sending us a support enquiry.
Frequently Asked Questions
Yes, our course are free, zero, no cost, zilch, nada… totally and utterly free for ever!
Whilst we try out best to ensure our very clever email sending computer sends emails to you, sometimes they get a little confused and land in your Junk Folder / Spam Folder. Please check there first. You may also be able to whitelist our email address to stop this happening in future.
You need to go to your profile here
Select edit profile and ensure you have added your name.
We advise you register using your email address by going to this link you can link your account with Microsoft, Linked in etc, however we advise in the first instance to use your email address to register your free account.
As we are a totally free health and social care elearning site, we do keep our running costs as lean as possible. In the first instance, please check the FAQ for an answer to your query. If that does not help, please email us below.
Once you have completed your course and the assessment you will be issued a certificate whcih should be emailed to you. If you cannot locate it in your email you can also locate it in your acount here
Simply scroll to the bottom to see your courses, then select the down arrow to the right where it says “complete” you will see all your certificates here for that course.